Collections Manager

In business since 1910, New York Merchants Protective Co., Inc. is family owned and operated. Rated number 55 in the nation’s top 100 security companies as noted in SDM magazine May 2006.

New York Merchants Protective Co., Inc. features Burglar, Fire, CCTV, Access Control and 24/7 monitoring of commercial and residential security systems from its Nationwide Monitoring Center .

Join our team located in Freeport , Long Island , NY . We are currently seeking a collections professional.

SUMMARY:
Manage the credit and collections department. Monitor productivity and initiate process changes to improve dollars collected and staff efficiency and effectiveness. Interface with our CFO and outside legal counsel.

DUTIES AND RESPONSIBILITIES:

• Manage the collections and account adjustment process for Residential accounts. Identify areas for process improvements to reduce DSO, minimize the company’s exposure to bad debt and financial disconnects, and ensure timely processing of all credits and adjustments to the A/R.
• Ensure the timely and accurate transmission/mailing of financial letter contacts, collection dunning letters, and legal termination paperwork to customers. Also, ensure the proper enforcement of the company’s customer agreements in regards to charges for service, acceleration of terms, and other miscellaneous charges as warranted.
• Manage the Company’s system processing and maintenance of all residential customer online contracts in queue for ongoing monitoring, cancellation, disconnection, and reconnection of service. This includes proper documentation of disconnection for default of payments through legal notification and documentation of customer credit reporting histories.
• Provide strong leadership to the Residential Collections Department, and develop a strong supervisory team within this function to ensure the future needs of the Company are met in this area.

REQUIREMENTS:
EDUCATION AND EXPERIENCE:
Bachelor’s Business Degree from a four-year college or university; and/or, consistent, progressive experience managing high volume processes, preferably in collections.

We offer great benefits to full time employees!

• Medical Insurance
• Rx drug coverage
• Disability Insurance
• Supplemental Disability (Aflac)
• Reimbursement Accounts
• 401(k) with company match
• Section 125 Plan
• Flexible Savings Plan for Medical and Child Care
• Holiday Pay
• Paid Vacation
• Rewards and Recognition Programs
• Casual Dress Environment

All offers of employment are contingent on a background check and drug screening Candidates responding to this posting must currently possess the eligibility to work in the United States <EEOE>