Inside Sales Associate

In business since 1910, New York Merchants Protective Co., Inc. is family owned and operated. Rated number 55 in the nation’s top 100 security companies as noted in SDM magazine May 2006.

New York Merchants Protective Co., Inc. features Burglar, Fire, CCTV, Access Control and 24/7 monitoring of commercial and residential security systems from its Nationwide Monitoring Center .

Come join our team located in Freeport , Long Island , NY . We are currently hiring for weekdays 9a.m. to 5p.m. Part time and full time positions are available.

Summary: Generates sales and leads for new installs, conversions, system takeovers and special marketing programs by responding to incoming calls from prospective customers and efficiently and effectively facilitates the sales process with courtesy and professionalism.

• Respond to inbound calls from potential customers who are generally responding to advertising programs
• Provide potential customers with relevant information including, but not limited to, product features and benefits, pricing and additional system information
• Use sales guidelines to sell a New York Merchants Protective system, inform prospects of features and benefits as well as overcome objections and convert prospects to customers
• Contact cancellations and attempt to reschedule the installation date
• Collect information for the marketing department.
• Perform miscellaneous duties as directed by supervisor.

Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must be able to exhibit strong written and verbal communication skills, be able to solve problems while exhibiting good judgment and a realistic understanding of issues. The individual must be able to follow policies and procedures, and show team building and leadership skills.

EDUCATION and/or EXPERIENCE:
High school diploma.
Previous sales/call center experience preferred.

OTHER SKILLS and ABILITIES:
Proficiency with computer software (Word, Excel, etc.).

LANGUAGE SKILLS: Ability to effectively present information and respond to questions from managers, prospects, customers, and the public.
Ability to speak multiple languages desirable.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, including monetary units.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Drug-free, smoke-free work environment

We offer great benefits to full time employees!
Medical Insurance
Rx drug coverage
Disability Insurance
Supplemental Disability (Aflac)
Reimbursement Accounts
401(k) with company match
Section 125 Plan
Flexible Savings Plan for Medical and Child Care
Holiday Pay
Paid Vacation
Rewards and Recognition Programs
Casual Dress Environment

All offers of employment are contingent on a background check and drug screening Candidates responding to this posting must currently possess the eligibility to work in the United States <EEOE>