Q:

Will my monitored security system work with Digital Phone service?

A:

Digital Phone will work with most monitored security systems; with the exception of "hard-wired" pulse dial alarm system panels.  However, similar to traditional phone companies, Time Warner Cable does not install, support, or service monitored security systems. In the event that Time Warner Cable installs and configures Digital Phone with your home security system, we recommend that you contact your alarm system provider to test the proper operation and communication aspects of the alarm system both before and after Digital Phone installation.  Digital Phone does not include back-up power and, as is the case with an electric-powered home cordless phone, should there be a power outage, Digital Phone will not be available.